+ Reply to Thread
Results 1 to 8 of 8

Thread: Lots of people seem to be bvanned from the chatroom for no reason!?!?!?!

  1. #1
    arabianights is offline Member
    Join Date
    Nov 2009
    Location
    London
    Posts
    87

    Lots of people seem to be bvanned from the chatroom for no reason!?!?!?!

    Any idea what's happened?

    Edit: If this has affected you it ain't personal and it ain't on purpose, access willl be restored once know what's happened!
    Take a look in "Chat" for my chatroom for STIR Traders

    Anyone welcome; Locals, Brokers (especially with flow!), HF guys, those with an interest in the front end...

  2. #2
    Paul is offline Administrator
    Join Date
    Oct 2009
    Location
    n/a
    Age
    35
    Posts
    87
    That's odd. I've asked one of my tech guys to look into it, hopefully can fix shortly.

  3. #3
    arabianights is offline Member
    Join Date
    Nov 2009
    Location
    London
    Posts
    87
    lol now I'm bannned
    Take a look in "Chat" for my chatroom for STIR Traders

    Anyone welcome; Locals, Brokers (especially with flow!), HF guys, those with an interest in the front end...

  4. #4
    Paul is offline Administrator
    Join Date
    Oct 2009
    Location
    n/a
    Age
    35
    Posts
    87
    This is really weird. Can you tell me what exactly happens, ie. which page you click on, what it says precisely, as much information as you can give to help resolve it.

  5. #5
    arabianights is offline Member
    Join Date
    Nov 2009
    Location
    London
    Posts
    87
    It's as simple as clicking "chat" (after being logged in) and sometimes the page that then comes up says that you are banned. I can't reproduce it at the moment as I'm presently unbanned!
    Take a look in "Chat" for my chatroom for STIR Traders

    Anyone welcome; Locals, Brokers (especially with flow!), HF guys, those with an interest in the front end...

  6. #6
    arabianights is offline Member
    Join Date
    Nov 2009
    Location
    London
    Posts
    87
    Ok banned again. The page specificially says: "You have been banned!"
    Take a look in "Chat" for my chatroom for STIR Traders

    Anyone welcome; Locals, Brokers (especially with flow!), HF guys, those with an interest in the front end...

  7. #7
    Paul is offline Administrator
    Join Date
    Oct 2009
    Location
    n/a
    Age
    35
    Posts
    87
    I've contacted the creater of the software http://hot-things.net/, to see if he can suggest any fix for this. They've got a new version 5 due out any time, so hopefully that will also fix the problem. I'll keep checking though if it's something on our side.

  8. #8
    Paul is offline Administrator
    Join Date
    Oct 2009
    Location
    n/a
    Age
    35
    Posts
    87
    I received a reply from the guys that created the chat software. They got me to clear the ip ban list which I did so that might fix it. But they did say the new version (out before the end of this month) has a completely new banning/permission system, so if we're still having problems, upgrading to it should fix them - which we intend to do straight away.

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.5.2